FAQ

Is the clock fully assembled?

Yes. Every clock arrives fully assembled and ready to use — not a kit. Plug it in with the included USB-C cable and set it up over Wi-Fi.

How do I set the time?

The clock has a built-in ESP32 Wi-Fi module. Connect to it from your phone, tablet, or laptop — no app needed. It can also sync the time automatically over the internet, and a DS3231 chip with a battery keeps accurate time even when the power is off.

How long do the tubes last?

Nixie tubes are rated for very long service life. The clock's built-in cathode-cleaning (anti-poisoning) mode, both manual and automatic, helps extend tube life further, along with night mode and adjustable brightness.

Can I replace a tube myself?

Yes. The tubes are not soldered to the board — they sit in sockets, so you can replace one yourself without any soldering skills.

What's included?

The clock and a USB-C power cable.

Will the wood look exactly like the photos?

Each case is handmade, so the wood grain and pattern vary slightly from clock to clock — that's part of what makes it one of a kind.

How long until my order ships?

1–3 business days for production, then delivery time depends on your country. See our Shipping page for details.

What if my clock arrives damaged, or I want to return it?

See our Returns & Refunds page.

Where are you based?

Dnipro, Ukraine. We also sell on eBay (100% positive feedback, 183+ items sold) and Etsy.

Still have a question? Email us at djmcgreen@gmail.com.